Email - RogansShoes.com
Rogan's Shoes is a family owned and operated chain of family shoe stores. We provide great customer service and a wide variety of name brand shoes for the entire family. The West Bend store was established in 2001.
"To whom it may concern, I recently placed an online order from your company for shoes that didn't fit, and when I called the 1-800 number for assistance, Jim answered. He was polite, professional, and speedy! He was able to rectified the problem within a few minutes. I wanted to recognize your company and Jim for the excellent customer service! I also had a second positive experience with your company that I would like to share. I went into the East Towne Rogan's Store in Madison, WI to pick up the new shoes that Jim (online service person) put on hold for me, and that is where I met Sean Radmer. Sean was an excellent sales person who went the extra mile to provide the best customer service I have had in a very long time! I ended up buying 3 more pairs of shoe BECAUSE OF HIM! You should be very proud of these two employee and I will definitely be back to your store because of the positive experiences I had! Thanks,Trish"