I first ordered a pair of Sofft Wyoming boots, that looked nice, but were not comfortable at all. I was very disappointed, but saw you did free exchanges, and order the Merrell Encore mule. I am waiting for my refund of difference in price, but was very pleased and the quick turn around time. Thank you, Rogan Shoes! Very nice casual shoe for winter! Just got these, but oh so comfortable and warm with the plush lining. Merrell's have always been a favorite of mine. Good fit, comfortable are the standard. Just needed a pair of casual shoes that slip on and off, but provide warmth and protection in icy conditions. The india ink color is more blue than it appears on-line, but I like it better that way to wear with jeans.
By Teacher 53 from Bend, OR