Shipping Information

Rogan's Shoes has the right to refuse any order placed on this website and any sale to a reseller.  Rogan's Shoes will not ship merchandise to other retailers, outlet stores, mail forwarding companies or any business that ships internationally.

Free Ground Shipping is on all orders of $49.99! OR MORE (excluding any state sales tax and after all discounts have been applied). Orders less than $49.99 that are sent to the lower 48 states and the District of Columbia will be charged a flat shipping rate of $5.00.

Items subject to free shipping will be shipped via ground non-expedited shipping by FedEx, USPS or SpeeDee Delivery. The shipper is selected by Rogan's Shoes based on the items ordered and/or delivery address. The customer will be charged for any expedited shipping, such as next day delivery or second day delivery, that the customer requests. 

Free shipping is not available for orders shipped to Alaska, Hawaii and the U.S. territories. The shipping charges for items sent to Alaska, Hawaii and the U.S. territories will be shown at checkout.  

We are sorry, but we do not ship to locations other than the United States, District of Columbia and the U.S. territories.

Orders shipped directly from a manufacturer can only be shipped by ground non-expedited shipping. In some instances, direct shipping will not be available for certain addresses, such as military addresses.

You will be sent an automated email once your order is scheduled to be shipped.  Be sure to have online@rogansshoes.com in your safe senders list so that our automated emails are not placed in your junk or spam folders by your email provider. Depending on the shipping method, the tracking number or delivery confirmation number may not show any status updates until 24-48 hours after you receive your shipping confirmation email. 

If a customer refuses to take delivery of an order, the customer will be charged to ship the order back to rogansshoes.com.

Rogan's Shoes does not guarantee a customer's receipt of a package after it is delivered to the customer's address. We cannot control the delivery methods of the U.S. Postal Service, Military Postal Service, SpeeDee Delivery or Federal Express. Our carriers will not call or text when a package is delivered and will leave packages unattended at doorsteps, porches and backdoors. It is critical that you take steps to secure your packages when they are delivered. 

Shipping Methods

• SpeeDee Delivery. Orders in the Midwest may be shipped via SpeeDee Delivery. Orders are usually delivered within 3-4 business days after shipping. SpeeDee Delivery will not leave a package at an apartment without a signature. This is a protection that SpeeDee uses because of high theft issues at apartment buildings.
• Shipping via FedEx Ground - Orders will usually be delivered within 3-7 business days after processing. FedEx residential ground delivery is Tuesday through Saturday. FedEx business ground delivery is Monday through Friday.
• Shipping via FedEx Smartpost - With this method of shipping, FedEx picks up and transports your package, however final delivery is made by the U.S. Postal Service. FedEx indicates that transit times typically are 2 to 7 business days within the contiguous US, based on the final destination zip code. Transit times are longer to destinations outside the contiguous US. Delivery is Monday through Saturday.
• Shipping via U.S. Postal Service - This method of shipping will be used for shipments to PO Boxes and APO/FPO orders. Orders will be shipped via priority mail. The delivery times of the U.S. Postal Service are only approximate time frames AFTER the normal order processing time of 1 to 3 days, and are not guaranteed.
• FedEx Next Day Delivery - Shipments using this method usually arrive the next business day after shipping. Orders must be received by 2:00 pm Central Standard Time Monday through Friday. If an order is placed after the cutoff time, the order will be processed on the next business day. Express shipping is based on business days and does not deliver on Saturday or Sunday (weekend days are not counted in determining the delivery day). If an order is placed after the cutoff time on a Friday, the order will not be processed until the following Monday. To get more FedEx shipping information, click the following link - https://www.fedex.com/en-us/shipping.html. This option is available for shipping within the 48 contiguous United States and the District of Columbia. You will be charged for shipping if this option is chosen during the checkout process. This shipping method is NOT AVAILABLE for any direct orders from manufacturers, any orders sent to military addresses, or any location outside the 48 contiguous United States and the District of Columbia. It is possible that orders containing multiple items will not be shipped using this shipping method.
• FedEx - 2nd Day Air - Shipments using this method usually arrive the second business day after shipping. Orders must be received by 2:00 pm Central Standard Time Monday through Friday. If an order is placed after the cutoff time, the order will be processed on the next business day.  Express shipping is based on business days and does not deliver on Saturday or Sunday (weekend days are not counted in determining the delivery day). If an order is placed after the cutoff time on a Friday, the order will not be processed until the following Monday. To get more FedEx shipping information, click the following link - https://www.fedex.com/en-us/shipping.html. This option is available for shipping within the 48 contiguous United States and the District of Columbia. You will be charged for shipping if this option is chosen during the checkout process. This shipping method is NOT AVAILABLE for any direct orders from manufacturers, any orders sent to military addresses, or any location outside the 48 contiguous United States and the District of Columbia. It is possible that orders containing multiple items will not be shipped using this shipping method.

Estimated shipping times do not include a processing time of 1-3 business days after your order is received by Rogan's Shoes unless FedEx Next Day or 2nd Day Air is selected as the shipping method. The processing time may be longer if the shoes or merchandise you ordered are in multiple shipping locations or not in stock when we received your order. Most orders usually leave our warehouse within 24-48 hours after processing. Rogan's Shoes does not guarantee how long it will take for you to receive any shipment. We cannot control the shipping speed of the U.S. Postal Service, Military Postal Service, Speedy Delivery or FedEx Shipping Service. The time it will take to receive a shipment to an APO/FPO military address varies greatly and is especially difficult to predict.

An estimated delivery map for FedEx Ground services shipping out of Wisconsin:

You will be sent an an automated email once your order is scheduled to be shipped. Depending on the shipping method, the tracking number or delivery confirmation number may not show any status updates for 24-48 hours after you receive your shipping confirmation email. 

Contact Customer Service

Questions? Send an email to online@rogansshoes.com or call us toll free at 1-800-976-4267. You can also check out our FAQ's for further assistance.