Quick delivery I would not hesitate to purchase again. Unfortunately shoesn did not fit well and I had to return them which was so easy.
Very easy I really like how you have alot of items available for larger sizes for men!
Thank you for your fast and quality service. My wife is very satisifed.
Excellent selection and easy ordering. Good job!
First timer. Hope my experience of receiving my shoes is as great as ordering them. Thank you.
Great Shipping!!! Easy ordering. 3 pair ordered. Great price and I shopped around. Thanks!
I placed my shoe order Sunday night (3/26) and received my order Tuesday (3/28)! The order process was awesome and service was great!! Thank you!
Was great had the shoes I wanted size & color. Free shipping no tax I will be back for sure to buy more shoes.
I ordered a pair of New Balance sneakers. Two days later the sneakers were at my door. The sneakers and fit were perfect. It was a pleasure shopping with Rogans Shoes.
Top notch company ,very smooth transaction great price on item .THANK YOU !!!
|Top notch company, very smooth transaction great price on item. THANK YOU!!!|
|I love how simple it is to order from your site! I have ordered from you before and we received the shoes VERY quick! Thanks so much!!|
|Easy ordering and shopping experience. Really appreciate the European size conversions.|
|It's just amazing to buy with Rogans Shoes.|
|Excellent! I've ordered 2 sizes as my right foot is larger than my left. Hope it works.|
|So easy to order! All information prompts are clear. Excellent speed!|
Excellent service as always. So easy to place an order. This is my 5th order.
| I'm impressed. I placed my first order on February 16th and it arrived the next day...!!!|
|Absolutley the BEST and easiest site for ANY kind of ordering on-line! Wow! I hope the shoes are just as good. I'll keep you posted when I get them. I love the reviews, because I read all of them before buying (or not buying) a product.|
|I love ordering shoes from your website! It's fast, easy and returning items is just as easy. And your selection of shoes is incredible! Thank you!|
|Everything worked as expected nice site... easy to use!|
|Just wanted to let you know I received the shoes I ordered for my son and he's loving them...I'll be ordering again in the future because of your kindness and wonderful customer service. Have a Merry Christmas and Happy New Year.|
| Great! You guys were one of very few sites that still sell this shoe, and for less! God Bless You...|
|You guys rock. I placed several orders on Saturday and yours was the only one that was shipped out on Monday. Thank you|
|Ordering from this site was pleasant. Easy to order fast shipping. I highly recommend this site to others.|
|These shoes have been hard to find in dark brown 3E. I came upon you website and saw them. Thank you for having them, because I wanted to get them for my dad for Christmas. He wears these to church. If any way possible , I hope you can get these to me before Christmas Eve because that is when we exchange gifts. Thank You.|
|The shipmemt was super fast, the shoes are just perfect for my little brother. Thank you so much!|
|Fast, efficient and easy to follow ordering process. Excellent price compared to same item at 3 other sites.|
|10 plus dollars less than amazon and same shoe! So happy as I just broke my ankle and am recovering from surgery. Trying to save but want my daughter to be happy and Blessed! Love her dearly!!! Hoping I will run again one day with her too!|
|Had never heard of you. You had the item I want, great price and free shipping. Easy and pain free shopping experience.|
|The checkout process was a very easy straightforward process. Unmatched customer service was excellent after I mistakenly chose wrong shoe size. Thank you for a 5 - star (5/5) rating!|
|The easy shopping plus the free shipping moved me to order a second pair of the same shoe for another person...thanks!|
|First time ordering from rogansshoes.com. Prices are very reasonable and the free shipping is great! Looking forward to receiving my new clogs, just in time for winter in New England!|
|Very easy to order. Very easy to make shoe size/color decisions. Web site is very intuitive. I can't recommend any changes to site. I use many on-line shopping sites and your site is excellent.|
|I've always had excellent service with Rogan's and their website. The expereince is friendly and quick! I will remain a loyal customer.|
|My first time shopping with Rogansshoes.com was so simple. I was easily able to find what I was looking for. Will probably shop with them again!|
|Your customer service lady was great!!|
|Excellent phone service and customer care!|
|Nice website. Very clear.|
|Fast and painless ordering and free shipping awesome also you have Born shoes my favorites...|
|I'm a returning customer. I received an email notifying me of the sale and decided to take a look. Once again, I appreciated the fine site layout. Using my iphone, I enjoyed looking at shoes. Ordering and checkout went without a hitch. Saved $20.00 on a pair of Asics I had my eye on! many thanks.|
|Awsome! Super easy and my shoes were on sale :)|
|This was very easy. I knew what I was lookin for. I used the categories to find the size and style I wanted. I have an account so I didn't have to fill anything out other than my method of payment.|
|So Happy I found my shoes on this site. Very easy to order, price was right and you have PayPal! Thanks GD.|
|Excellent shopping experience. I made a mistake when ordering and it was solved by customer service just via email. I am very pleased with this, my first experience with Rogan's Shoes.|
|Love your online store! Good selection of hard to find sizes for my husband with excellent brands and prices. Thank you!|
|Customer service was beyond exemplary. First time shopping at this site and ordering from this company. Customer service was kind, amicable, professional and knowledgeable. Great Shopping experience.|
|This was easy. You had what I was looking for, which isn't usually the case for my shoe size, in the color I wanted, and at the lowest price. Signing up and ordering took less time then the original search. Was done in less than 5 minutes. Just hope they fit right.|
|Very easy to order. Great selection. Better than competitors ads that did not have the size I needed. Great selection. Will definitely be back.|
|The ordering process was quick and easy and had the Saddle Tan Oxford shoes I wanted. I just ordered them, so I haven't received them yet, so I hope the product is as advertised.|
|First time user of Rogan's. Thanks for exhibiting a confident online shopping experience. It's a small "thing" but simply getting IMMEDIATE e-mail confirmation is comforting to a consumer.|
|Placed an order for my favorite Franco Sarto flats on June 1st with confirmation at 2:43pm and the package was delivered on June 2nd at 2:35pm. Less than 24 hours later and Free Shipping! Best service.|
A great way to order shoes. Great site and so very easy to order. Great prices.
Excellent! Your website is easy to navigate and you had EXACTLY the shoe I wanted, for a GREAT price (and I LOVE FREE SHIPPING) when Macy's, Zappos, Amazon, and Nordstrom DID NOT! You saved the day!!
I enjoyed the large selection of women's sandals. Nice photos and description of each. Very reasonable prices. Free Shipping over $50! I'm sold...I'll be back!
Quick & easy shopping. You are the only place I could find that has the shoes I want. Thanks!
Shopping experience was great...please please please keep these shoes in stock...they are hard to find!!
The prompts were easy to follow. I'm actually wicked excited to have found your store! You're the only place that carries my shoes in my size! I appreciate you!
Thank you so much!! You all went above and beyond to help me locate and receive the EXACT pair of Nike spikes we needed for my daughter! After 6 months of searching, umpteen phone calls to nearly every sporting goods store in Ohio, a phone call to Nike themselves, 5 pair of "tried and returned" spikes (many overnighted from various states), running all of indoor and half of outdoor in a pair of spikes that held 1 spike in the left shoe and 3 spikes in the right... And many disappointed looks when the "shoe didn't fit right"... WE FINALLY FOUND THE EXACT SHOE AT ROGAN'S!! Your staff was amazing in listening to what we needed, attentive to making sure it was the right shoe, getting it out in a timely manner... And finally.... Following through. When we returned home last night from the track meet, there was a message from your store verifying we received the spikes in time for my daughter's meet! As a Senior this year... It was important to her to run her heart out in front of the "Home Crowd"... She did just that... My husband and I ran her spikes in to the meet, tossed them to a coach through a gate, her friends helped her load the spikes, the officials waited while she laced up... And off she went. She anchored the 4x800 relay team to first, she took first place in the 1600 meter run with a smoking 5:20 and anchored the 4x400 meter relay team to a victory! A night she will remember. She can't wait to run the 3200 meter on Saturday in these babies!
So, thank you again for caring enough to hear how important this was to us. That's some serious (and much appreciated) customer service! You helped this family create a memory that may well be a story told for years to come! The entire school knows the saga of Bella's spike search... And now she can just get down to business and RUN! (And maybe break a school record or two in the process!) :)
No problem ordering. Website was flawless!
Nice and easy. Love Paypal!
So happy I found these replacement shoes! Love them! Ordering was a snap!
I amm sooo excited to find these shoes!!! I have had these for about ten years and love them. I have a hole in the bottom of the shoe - not unexpected. Can't believe anyone had this shoe.
I am soooo excited to find these shoes!!! I have had these for about 10 years and love them. I have a hole in the bottom of the shoe - not unexpected. Can't believe anyone had this shoe.
|Ordering was a painless experience. Living in Canada wasn't a problem when filling out form. The only complaint I would have was I didn't seem to have an options for shipping. |
|Thank you for the fast shipping. The shoes fit great. I love them. Because of my size, it is very difficult to find running shoes. Thank you. I might be wrong, but during the process, but I was never notified as to the status of my order. Keeping that info up to date would make you guys the best on-line store on the internet. Thank you for the great product and fast service. I will be purchasing regularly from you. |
|That was a breeze to order!!!!!! Will return to this site over and over.|
|I am impressed at how fast my order came. I have a rare muscle disease and can only wear certain shoes. Rogans always comes through for me. Thank you.|
|Decent selection, easy to navigate, easy uncomplicated order process, assume will arrive UPS.|
|I'm new to Rogan's store online and I love it!!!! Will get all my kids foot wear from here!|
|I have been looking at these shoes here and at other stores online, seems to me that everyone wants a pair one minute I can't find any or I might as well go to Bornshoes.com I am glad Rogan had them good price and easy check out.|
|Great job on shipping, nice shoe, and I will tell people about your site and great service.|
|Thank you so much! Loved that I could find these particular go walks through you , ordering with you was fast and easy thank you again!!!!|
Sent from my iPhone
|It was super easy! This is my new favorite website. My daughter fell in love with these purple shoes, and couldn't find them anywhere! Rogans Shoes had them!! She is so excited to get them, and the ordering process was so easy and quick!|
|Very Well Packaged, Excellent Delivery and Product Just As Described. Thanks!|
|Great experience. Went from email to purchase all from my phone seamlessly.|
|Ordering was a wiz. Everything was self-explanatory. I wish other companies were this easy.|
|Great buying experience! Very easy to navigate through the site! Fast and easy and PayPal is offered as a payment option. Will return soon. Thanks!|
Very easy to make a purchase. Clear and precise information. The best price on the web for shoes. Bonus plus was the free shipping. I will look on Rogans shoes website again in the future. I checked this was a secure website before I made my purchase.
|Super easy web site to use. Kudos to the web design team. Good price for the item I want. Hopefully it is in stock.|
|I have had nothing but great service. With the on line and in the stores. Thank you for make shopping nice.|
|Rogan shoes have been a positive impact .I have had great service with the on line orders and in the store. Great place to shop...|
|The girls at the buffalo grove location are awesome, helpful and very polite. I've only been twice but I drive all the way from Batavia to this location for the service when needed and how they just let me shop without being right behind me to upsell me on stuff. Keep up the great service. I recommend your store and online store to everyone I know. I also love the buy 1 get 1 half off....always end up buying 2 pairs of shoes.|
|I buy from Rogan's shoes online because of good price and quick service. There are no Rogan stores in our area. I have been buying same shoe for years so when I see a good price I buy for later. Never been disappointed yet.|
|very easy and efficient. I hope they ship today.|
|Very easy, simple and enjoyable, I loved the low prices and will definitely refer Rogans Shoes to my friends and family.|
|I had been searching for these particular Skechers D Lites.. I was so glad to find them on your site. Shopping was a breeze compared to other stores sites. Thank you very much!|
|Finding products and checkout was easier and faster than Amazon or NB site. I tried both before coming here. I was hoping to find this model of shoe, as I had a pair before and they were outstanding. Had no model number to go by, so I feel very fortunate to find them in pictures here. Never saw any on the other sites. Overall, shopping here was an excellent experience.|
|I ordered an exchange for a different pair of shoes over the phone. The customer service was excellent and your employee did everything for me. It made the whole experience much easier! Very friendly employees.|
|Great experience! First time I shopped Rogan shoes. Buying shoes online is always a gamble. The shoes I ordered (size 13) fit fine and shipped fast and free. I highly recommend Rogan shoes.|
|Great website. very easy to search for what you're looking for and the exact size you need. Prices were great as well. I've seen the same shoes at other stores priced higher. Glad I shopped here.|
|These people are great!! I called the 800# for assistance and the young lady went well above expectations in helping me! I'm excited to receive my purchased items!|
|FANTASTIC site and INCREDIBLE prices!!! This is how online shopping should be...and THANK YOU for the free shipping!!! Will definitely repeat business. ..|
|Good selection, good prices, relatively easy to order online|
|To whom it may concern: I don't normally do this, but you guys are an exception. Your service is so good I was astounded. I ordered my shoes from you just over 24 hours ago and I already have them. Dang. I didn't even have to pay for shipping and you got it here so fast. I am genuinely impressed and greatly pleased with the way you do business. Well done. Thank you and have a good day.|
| I must compliment Rogan Shoes! You have the best customer service I have experienced in a very long time. I received my order and one shoe seemed wider than the other so I wanted to exchange them. You handled my situation immediately and professionally. You have made a customer for life! Thank you so much!|
|As a first time customer, navigating the online store options and ordering a new set of running shoes was a piece of cake. Thank you!|
|The salesman was super nice and friendly. Gave me free return shipping. And I purchased 3 more pair of flip flops from him. Very pleasant|
|Just received my order and my wife liked them so much she had me order a second pair. Now she will have two pair. Great fast service. Thanks|
|Great website, found exactly what I was looking for. the checkout process was simple and straightforward. will consider ordering again when in the market for shoes!|
|This was easy. It took less time than finding a parking space at my local mall.|
|My shopping experience was easy. I like the various color selection of the shoes.|
|Found you searching for a specific shoe, and happy I did. Super smooth website to navigate...free shipping is a bonus I always look for - thanks. Thanks for everything!!|
| It was a breeze to order my new pair of sneakers with one exception: I couldn't decide which color I wanted. Other than that, it was a snap!|
|Check out was simple and I was so happy to find an item I could literally find no where else in person or online I was so happy thank you so much|
|I had a wonderful experience with Roganshoes. Easy Web-Site to navegate. Beautiful merchandise. Great Products. Fair Prices. Thank you very much.|
|To whom it may concern, I received my order today #71-00160606 and couldn't be more pleased. Thank you so much for processing my order so quickly. Finding my style shoes in Southern California is next to imposable. I am very happy with your service and will be ordering from you again.|
|Soo........ I have to repeat myself. Holy &^%$. Once again you have amazed me!!!!! Your service is the best I have EVER received in my life and I am 63!!!! I emailed an inquiry, Amy jumped on it and found me 2 more pair of the non existent, discontinued shoes like magic!!! She placed the order, called me to confirm and 2 days, count them, 2 days later and they are sitting on my desk!!!|
All other retailers and on line companies should sit up and take notice. Rogan Shoes - AWESOME. Thanks so much.
|Finding the item of my choice and placing my order >>> simple, straightforward, easy to do. Layout of pages and information and directions were all very clear and helpful. Thank you for making it a pleasure to order these shoes!|
|I just wanted to write in and say thank you. I ordered a pair of reef sandals on Sunday and I have already received them and its only Tuesday. Your price for my sandals was by far the lowest that I could find. Even though I do not have Rogens near me I am going to be a regular customer online. Thank you again!|
|I spoke with a young man and a young lady that were extremely helpful. I was able to get exactly what I was looking for even though the website wasn't updated. Thank you to both!!!!!!!|
|Yours is a very easy site to navigate. I really appreciate the free shipping, too.|
|Finally! Even the street car site has not had these! And free shipping! You all have my vote! Send me a 2nd pair in black and I will be in heaven! These shoes cure my planter fasciitis!|
|Very easy ordering process and when I made a mistake and ordered the wrong size, I called and Lori immediately corrected it. Thank you very much and I will return as a customer.|
|Rogans Shoes actually had the shoes I wanted in stock at a cheaper price than anyone else. Free shipping too and didn't even have to use a promo code. Extremely happy I found this site!|
| I searched for these boots for my wife in many locations and ONLY could find them on your site! Thank you for having such any easy to navigate site and great selection!|
|Men's boots are excellent quality and well worth every cent. Received 5 days after placing order. Excellent customer service.|
|I am a first time customer of Rogans Shoes and will likely be a return customer. A major brand of athletic footwear had come out with a new style shoe that I was very interested in. It is designed specifically for obstacle races and I had one coming up. I kept checking the local stores but no one seemed to be carrying that model yet. I had some coupons to order from a store’s website, but they had very few sizes available and of course not mine. Prior to ordering directly from the manufacturer, I entered the shoe model and my size in a search engine and Rogan Shoes popped up. I figured when I placed my order online I would be told the shoe was back ordered so I called the toll free number. The very friendly person on the phone told me that they were indeed in stock and would be shipped as soon as I decided to order. In addition to free shipping the shoes were just shy of $20 cheaper than the manufacture’s website! The free shipping was UPS and I received my shoes in just a few days! Thanks for a good deal, a quick transaction and great service.|
|This is the first time I have ever ordered from Rogans Shoes and I would have to say, I am very please. I received the shoes a day earlier than expected - always a plus. I first purchased a pair of these back in 2008 and I absolutely loved them! Six yours later trying to find another pair seemed almost impossible. The other places I looked online for these shoes, they were either out completely or had very few sizes. Rogans had EVERY size available! I was elated! Although, I haven't worn these particular shoes much yet, my old ones were fantastic. What I have worn them, they are great - just like my old ones. They wear very well...like I said, my old ones are 6 years old and I wore them almost every single day. I always worried about the elastic becoming stretched out because of no laces. There was a tiny bit of give, but nothing no other leather shoe would give. They are very comfortable - probably the most comfortable shoes I have ever owned! I highly recommend them. Also, I have a narrow foot, but it's flat. Some shoes are uncomfortable because the arch is too high, these are not. I will be ordering from them again and hopefully, this time it won't be another 6 years! P.S. Rogans also has a fabulous return policy if you need to return anything...win, win...can't go wrong there!|
|I'm a 1st time customer to your website company. I ordered a pair of new balance #624, order #445151329 on 2/14/14 and received them on the 18th. I must say that was very fast shipping. The sneakers are just what i expected, are thru to size and very comfortable. I'm sure we will be doing business again in the future. Thank you for a pleasant purchase experience. Sincerely Settimio|
|I ordered a pair of shoes from Rogan Shoes Online and was able to easily locate the pair I wanted and pay for them hassle free. I selected the free shipping and expected them to take a while to get here, but was blown away when they came so soon! I had never heard of Rogan Shoes before, but I'm glad to say I've found a great place to buy shoes and you can bet my next pair will come from you! Excellent customer experience, thanks for making online shopping easy! Keep up the good work! Happy shoe shopper|
|I contacted your phone order line on 12/18 at exactly 2:00pm CST to inquire about a pair of boots for my daughter. I had looked everywhere for them with no luck locally, and with every other vendor online wanting me to pay for express shipping to get them for Christmas I was about to give up. However, I just happened to blindly do a google search for the boots and about halfway down the page was listed "Rogan's Shoes". I figured what the heck and clicked the link. The first thing I saw at the top of the page was a banner that said "Order by 2:00pm on Dec. 18th and get delivery by Christmas. Free shipping". Then I looked down the page and saw the boots for almost twenty dollars cheaper than almost everyone else. Unfortunately, it was exactly 2:00pm here in Missouri. So, to make a short story long. I called your order line (which was answered almost immediately) and asked if I could still get the "by Christmas" delivery. I don't remember the name of the young man that helped me, but he searched diligently through your shipping guidelines and told me that if everything went right, I should get them on Christmas eve. Deliveries seldom go right and I had never ordered from you as a baseline to guess from. But I decided I'd give it a shot since your phone guy was trying so hard and the price was right. I'm not cheap but I am frugal. I actually received the boots two days before Christmas. After I opened the package I was also very happy to read your returns policy. To make a long story longer. I have a new source for buying shoes online. I've already emailed your website information to over a dozen of my friends and family and actually posted your homepage on the board at work. Keep up the good work and I'll keep sending you business. p.s. My daughter loved the boots. Thank you. Randall|
|My name is Jennifer and I recently made my first purchase with your company. I though I'd share some positive feedback regarding my experience. After searching online for the boots I was looking for, I came across your website. I was a little worried about ordering from your company, as I had never heard of it (I'm from Michigan). After reading the testimonials, I decided to give it a shot and I am so happy I did! First, you offered the boots at a much higher discount than I could find anywhere else. You also offered free shipping, even though I didn't spend a fortune at your site. I was thrilled to find out that my boots had shipped the morning after I ordered them and they arrived three days later! Wow...thank you! I am very pleased with my new boots and you have earned a returning customer. Thank you, again. Happy Holidays! Jennifer|
|I just wanted to tell you what a great experience I had with your shoe store and online ordering. I actually called in as I wanted to see if there was a smaller size than what was listed online. The person I spoke with was very friendly and helpful. They let me know there was a smaller size and I ordered it. (This was after I had looked at several local stores....Belk, Marshall, Ross, ect...and even ordered from a different online store which was horrible experience!) I received the boots today and they are great! I couldn't be happier and it's all because of you, your online store and the very friendly, knowledgeable and helpful person I spoke to when I called. I will definitely check your online store when I order shoes in the future! Thanks! Angie|
|Seasons Greetings to you all! I am a new customer and received my shoes today. May I say I am so freaking happy?! Not only are they a great pair of Dr Martens, the price was fabulous! So happy to not pay full retail and get free shipping! I had found a similar pair on another website, ordered them, and then was told 3 days later they couldn't get them! What a letdown! Being a bit of a shoe fiend, it was a huge disappointment, and so I chose to not even try to find another shoe that I loved on their site. They even offered me an extra 30% discount to buy something else. No way. Thanks for having what I wanted, the free shipping, and not taking 2 weeks to get them to me. I will most certainly use you again AND refer my friends and family! Merry Christmas/Happy Holidays to you all! Much love, April|
|I had never heard of you until I was looking on Amazon (sorry) for a replacement pair of my teva sandals. I was very impressed by your quick service, prices, and website--so, since your business has great service, etc., I'll just order from you (and tell all my "water exercise" ladies about you when they admire my cool sandals.)|
|Wanted to tell you how pleased I am with Rogan Shoes. Last week I was trying to purchase the exact same Rocketdog boots from Bass Pro Shops. After they took my order information, I was told it would be a backorder I started searching around and came across your site and lower price. I asked Bass Pro Shops for a price match. After a lot of back and forth with them about needing a physical location for you and how they would need to put my order on hold and send the info to their price match department, I told them to cancel my order and that I would take a chance on Rogan Shoes. Never heard of you before here in Connecticut, but I'm glad I found you. Service was excellent, shipped the next day for free. I will definitely recommend you to friends and I will be back to shop again.|
|Service is great! This will be the 4th pair of shoes I've ordered from your site. Always great service and very helpful if I called with a question.|
|Well it started out with a decent pair of shoes (not name brand but cute) went kaput the first week of school. My daughter saw an ad for a local shoe store and picked out her favorite Skecher's "Light Ray Sparkle Party." She's had Sketcher's shoes before and they last (not to mention how bright the Twinkle Toes shine). So I was okay with getting Skecher's again. Before I drove to every Shoe Carnival in the area to find her size in the exact style she wanted from their current ad, I called around and none of their stores had them in stock some had never even heard of them. My daughter was heart broken. I hopped online and Googled: Skecher's Light Ray Sparkle Party. I found this shoe store I'd never heard of and not only did they have her size but they were less expensive than the local store had them on their ad. I ordered with ease and here I am two days later with the coolest pair of Skecher's for my awesome six year old to rock around town. I sure wish you had a location in O'Fallon, MO (population 80,000...lots of feet here, wink) but until then you'll be shipping my household some new shoes every time we need them. I'll also let my family and friends know about this gem of a website I found. You've got me hooked on Rogan's Shoes! It was a pleasure doing business with you! Thank You So Much, Nicole|
|This was my first experience buying from Rogans Shoes online. I had questions prior to my purchase and the email communication with Rogans was prompt, courteous, and helpful. The shoes were shipped promptly and were exactly as described. It's wonderful to deal with someone who is truly customer-oriented! Good for you Rogans Shoes....you truly are a 5 Star operation.|
|I just called your toll-free number and spoke with Tara about the availability of Men's shoes in size 15 N. She was so pleasant and helpful that I wanted to let you know that she represents your company name in a friendly and most professional manner. She located 3 pair of shoes and has arranged to have the sent to the Waukegan store for me. She explained that the Red Wing steel toed shoes could not be purchased on-line unless the customer had been fitted in the store. She went above and beyond the help I expected, having the shoes shipped from two different locations for me. She also mentioned the BOGO half off that is only offered in your stores, but not on-line. As I mentioned to her she will be responsible for a very Merry Christmas for the man who wears the hard to find shoe size, my sister and brother-in-law who are gifting these most needed items to him and me who depends on this man to take of my needs in order that I may live independently in my own home. This is my first contact with Rogan's Shoes, but will not be my last. Thank you for you time and consideration in this matter and best wishes for the Holiday Season! Sincerely, Ruth|
|"What am I looking for when I buy something on line? 1) An easy to navigate website with simple and logical steps when purchasing a product. 2) Confirmation of my purchase and confirmation when my product has shipped. 3) Faster than expected delivery. You get all of these with a purchase from Rogans shoes... don't hesitate to buy from this company. John"|
|Hi, my name is Phyllis and I just wanted to say Thank You for all the help you and your website staff gave me. I went through a couple of Harley Davidson steel toe work boots that were too small or didn't fit correctly before finding the Timberland Pro work boots I exchanged for. The Timberland Pro's fit great and are exactly what I needed. Please let me know if I can leave positive feedback or a review somewhere about the great customer service from your company. Hope you and your employees have a wonderful Thanksgiving and a great Holiday season.|
|I tried to order this shoe at another company and waited for the shipping but it never arrived when I called customer service they told me the order was canceled because its out of stock and they never contacted me and this shoes arrived before it had to arrive thank you for your great service.|
|Had to return a pair of shoes, hadn't read fine print, never heard of any company taking back until a year, no one does this , free shipping, I will be shopping here again.|
|Just wanted to let you guys know I received my Nikes today after ordering from your website a few days ago. I'm always a little apprehensive with a first-time-purchase from an unknown online merchant. NOT ANY MORE, ROGAN SHOES ROCK!!!! My new Nikes are everything I expected and more...they fit my "snowshoe" feet perfectly, they are very comfortable, the price was right, and most of all, your online service was impeccable!! UPS tracking was provided immediately and the transaction was completed in a VERY timely and appropriate fashion!! Congratulations, you've just earned a loyal customer and one which will recommend you to friends and family!! Thank you for your unparalleled service which is rarely found nowadays in this corrupt environment we currently inhabit!!|
|We are now stationed in Japan, just 30 miles outside of Tokyo. Anyway, more importantly, I went to your rogansshoes.com website a couple weeks back to try to find UGG's for my daughter and was so thrilled to not only to find them available but that you also shipped to APO/FPO addresses. We the military families sometimes find it tough to get things shipped to us and in such a timely manner as well. My daughter loves her boots. So "KUDO's" to the whole Rogan's Shoe Family for a job well done and Thank you for supporting your military families.|
|HI! Just received my order. I am sooo pleased! I already own a pair of baretraps outsee and get so many complements on them. They look really cute and are very comfortable. A little wedge gives some height with stability to me since I can no longer wear heels due to a hip replacement 4 years ago. (I'm only 53 though so I didn't want anything that makes me look OLD, ha ha) I'd been looking for another pair but couldn't find them in the stores. When I saw your buy one get 2nd half off I was all over that! Got the olite in brown. So cute and comfy too! The service was wonderful. Placed my order Aug 8 and here they are already. Aug 13. Shipping was free!!!!!|
|To whom it may concern, I recently placed an online order from your company for shoes that didn't fit, and when I called the 1-800 number for assistance, Jim answered. He was polite, professional, and speedy! He was able to rectified the problem within a few minutes. I wanted to recognize your company and Jim for the excellent customer service! I also had a second positive experience with your company that I would like to share. I went into the East Towne Rogan's Store in Madison, WI to pick up the new shoes that Jim (online service person) put on hold for me, and that is where I met Sean Radmer. Sean was an excellent sales person who went the extra mile to provide the best customer service I have had in a very long time! I ended up buying 3 more pairs of shoe BECAUSE OF HIM! You should be very proud of these two employee and I will definitely be back to your store because of the positive experiences I had! Thanks, Trish|
|Thank you SO much for your quick reply and super fast service! I will be recommending this site to friends!!|
|Thanks Kelly for checking back. We got them yesterday. Thank you for the phenomenal customer service--it is such a rare thing these days. I think Rogan's Shoes will be our shoe store of choice from now on! Karen|
|"Hi – I just wanted to say thank you for the fantastic customer service; I placed an online order recently, and the shoes were exactly as described and delivery was incredibly fast. I will definitely be recommending your site to family and friends. Thank you again and I hope you’re having a great day – Amy"|
|I wanted to take a moment just to let you know how fantastic your customer service is, specifically, working with Kelly Marks. I placed an order for three pairs of running shoes, and Kelly was SO helpful and accommodating! It is very rare today to find great customer service, let alone when working with an online shop on the other side of the country! Kelly was able to assist me with my “special” order- shoes that I have been searching for EVERYWHERE!!!!! (I run many marathons – replace my shoes monthly- and recently my shoe company changed the model- so I was THRILLED to find that you guys still had the old model!) Anyway, Kelly was SO kind and considerate and really gave me the personalized attention I could only expect to find in my local shop in town! I can’t wait to get my order- if all goes as smoothly with the receipt of the order as has gone so far, I will certainly become a frequent Rogan’s customer! I am truly, truly pleased so far and just wanted you to know how much of an impact Kelly made on the satisfaction of my purchase- she is to be commended! Best, Kristy|
|Dear Kelly, Hello, Just wanted to say thank you for processing and shipping my order so quickly. I ordered last Saturday and got my order Wednesday (yesterday). I will definitely order from you again. Ken Buckley Galloway OH|
|Hello Mark, Two days ago I placed an online order for a pair of slippers and the very next day I received them. I was totally shocked. Normally it takes a minimum of 3-5 days to receive items. If you had a place on your web site for customer comments I would be happy to tell the world. Or if you want to place my comments on your web site you may do so. Thanks again and you can expect future orders from me. Diane|
|Value added services and excellent customer focus is why we chose Rogans Shoes. For the past 5 years, Meyer Material Company (Division of Aggregate Industries) has been utilizing Rogans Shoes as their sole vendor for safety footwear. From individual selection and attention, professionalism, product durability, vast selection options and an ease in the administrative necessities, the input and guidance from the true professionals of Rogans Shoes has made the work boot program at Meyer Material a success.|
|"Hello, I just wanted to write and tell you how happy I am that I found your website. I've never had anything I have purchased online arrive as quickly as my recent order did. After reading about your truly exceptional policies, I know I have found a quality company to order from in the future. I will be referring you to my friends and family."|
|"Dear Lori, You have been just wonderful to work with; your follow-up is the best I have experienced in quite a long time. I work with the public and I have been very disappointed with the customer service that I have received in the past, but, yours was outstanding. Please forward this to your supervisor as I would like them to know how pleased I am with your work! Take care and have a Blessed Christmas and a Happy New Year!"|
|Just wanted to write and thank you for your service. I am not a big shopper, and dread malls. I needed new shoes and wanted the exact same shoes I had.... I found them at RoganShoes.com and even at a better price than anywhere else. I placed the order figuring the shoes would be here in 7-10 days....but they showed up only 2 days after I ordered them....with free shipping! Thanks for your quick and prompt service...you will have a future customer. Thanks, Andy|