100% Satisfaction Guarantee
We want to make shopping easy and hassle free:
1. Free Shipping:
At Rogans Shoes.com, ground shipping is free to the continental United States. Need it faster try one of our expedited shipping options and get it delivered faster.
Find out more about shipping and delivery.
2. Free Exchanges:
Need a different size our color? It is easy to exchange your purchase for free. All you have to do is request a shipping label and send it back in our shipping box and we will exchange it for what you want for free!
Get more information on Exchanges.
3. One Year Return Policy:
We want you to love your shoes. So we give you an entire year to make sure. If you are not pleased with your purchase just return the item in new condition and send it in the original shipping box.
Get more information on returns.
4. Low Price Guarantee:
We guarantee the lowest price! If you frind a better deal within 7 days we will match the price.
Find out more on Low Price Guarantee.
5. Secure Site:
Your privacy is important to us. We use the latest technology to make sure that your shopping is safe.
Find out more about security.
6. Great Service:
We are here to answer your questions. Please call or email us with any questions. Our customer service team will be glad to assit you with finding the right product or with any other questions you may have.
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Call Us Toll Free! 1-800-976-4267 |
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Here what some of our customers have to say about our service:
"Dear Lori,
You have been just wonderful to work with; your follow-up is the best I have
experienced in quite a long time. I work with the public and I have been
very disappointed with the customer service that I have received in the
past, but, yours was outstanding. Please forward this to your supervisor as
I would like them to know how pleased I am with your work!
Take care and have a Blessed Christmas and a Happy New Year!"
"Hello,
I just wanted to write and tell you how happy I am
that I found your website. I've never had anything I have purchased
online arrive as quickly as my recent order did. After reading about your truly exceptional
policies, I know I have found a quality company to order from in the future. I will be refering you to my friends and family."